Returns & Exchanges
At DMV JDM Depot, we strive to ensure you are fully satisfied with your high-performance JDM parts and accessories. If your order does not meet your expectations, you may return eligible items within 30 days of delivery for a refund or exchange.
Return Process
- 1.Verify Eligibility
Ensure your item is in its original packaging, unused, and includes all hardware or documentation. Electrical components and custom-ordered parts are generally final sale.
- 2.Request Authorization
Contact our support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number and the correct return shipping address.
- 3.Package and Ship
Securely pack your items and clearly write the RMA number on the outside of the box. Ship the package using a trackable service to ensure safe delivery to our warehouse.
- 4.Inspection and Refund
Once our technicians inspect the returned parts for quality and completeness, we will process your refund or ship your exchange within 5-7 business days.